Contact Us
Got a question about your order, our mastic gum, or anything else? We are here to help.
Reach us directly at support@titansjaw.us. We typically respond within 24 hours on business days.
Common Questions
Where is my order? Check your email for a shipping confirmation with a tracking number. If you have not received one within 3 business days of ordering, email us.
Can I change or cancel my order? Contact us within 12 hours of placing your order and we will do our best to accommodate changes.
Which mastic gum size should I pick? New to mastic gum? Start with Small Tears — they soften faster and are easier on your jaw. Ready for more resistance? Medium Tears provide a harder chew for serious jaw training.
Do you offer refunds? Yes — 30-day money-back guarantee, no questions asked. See our Refund Policy for details.
Business Inquiries
For wholesale, press, partnerships, or other business inquiries, email us at support@titansjaw.us with the subject line “Business Inquiry.”
Shipping and Returns
For details on delivery times and our return process, see our Shipping Policy and Refund Policy.